Privacy Policy

We collect information to respond to your enquiries and deliver our educational services. The categories we may collect are:

• Identity data: your name, as provided when filling in our contact form.
• Contact data: email address and phone number you share with us.
• Correspondence data: messages or questions you send us through our enquiry form.
• Technical data: IP address, browser type, pages visited, and session duration, collected automatically through analytics tools.
• Cookie data: preferences stored in your browser to remember your consent choices. See our Cookie Policy for details.

We do not collect payment card details directly. Any payment processing is handled by third-party providers under their own privacy frameworks.

Legal Basis for Processing

• Consent — when you tick the agreement checkbox on our contact form or accept cookies.
• Legitimate interest — improving the quality of our website and responding to enquiries efficiently.
• Contractual necessity — when you enrol in a course, we need your contact information to deliver it.

Retention Periods

Enquiry data is kept for up to 24 months from the date of contact. Course enrolment records may be retained for up to 5 years for accounting and academic integrity purposes. Analytics data is retained for 14 months then aggregated. You may request deletion at any time (see Section 6).

• To respond to your enquiries and provide course information.
• To process enrolments and deliver course content.
• To send administrative messages such as course updates or scheduling changes.
• To improve our website based on aggregated usage data.
• To comply with legal obligations under Thai law.

We do not sell your personal data to third parties. We may share limited data with service providers (analytics platforms, email delivery services) who act as data processors under confidentiality agreements. We do not use your data for automated decision-making that produces legal or similarly significant effects.

If you have opted in to marketing communications, we may send you updates about new courses or upcoming cohorts. You can opt out at any time by contacting us at [email protected].

• Encryption in transit: all data transmitted between your browser and our servers uses TLS/HTTPS encryption.
• Access controls: only authorised team members who need data to fulfil their responsibilities have access to it.
• Regular reviews: we periodically review our security practices and update them as needed.
• Breach notification: in the event of a data breach that poses a risk to your rights, we will notify affected individuals and the relevant authority within the timeframe required by Thai law (Personal Data Protection Act B.E. 2562).

No system can be fully risk-free, and we cannot guarantee absolute security, but we take reasonable and proportionate measures to keep your data safe.

We use cookies and similar technologies to make our website work and to understand how visitors interact with it. Cookies are small text files stored on your device. We use:

• Essential cookies — necessary for the site to function. These cannot be disabled.
• Analytics cookies — help us understand page visits and user journeys (e.g., Google Analytics).
• Marketing cookies — used to measure the effectiveness of our promotional activities.

For full details and to manage your cookie preferences, please visit our Cookie Policy page.

Under the Personal Data Protection Act B.E. 2562 (PDPA) of Thailand, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you believe your rights have not been respected, you may lodge a complaint with the Personal Data Protection Committee (PDPC) of Thailand.